PARENT’S GUIDE
At Keplerians, we want every player to enjoy our games in a safe, transparent, and controlled environment. Below you’ll find the key information parents and guardians may need.
Availability & Age
- Our games are available for free on iOS and Android.
- There is no universal age limit, but minors should have guardian approval before creating an account or playing.
- App Store and Google Play age ratings reflect content suitability, not account requirements.
Privacy
- Players should choose a non-identifiable username to protect their privacy.
- Keplerians does not store credit card information. All payments are handled securely by Apple or Google.
- We never sell personal data. For details, please refer to our Privacy Policy.
Chat & Safety
Some Keplerians games include chat features. To keep them safe, we use:
- Our games are available for free on iOS and Android.
- There is no universal age limit, but minors should have guardian approval before creating an account or playing.
- App Store and Google Play age ratings reflect content suitability, not account requirements.
Please remind children never to share personal information online.
In-App Purchases
- Our games are free to play; purchases are optional and clearly presented.
- You can restrict or disable purchases from your device settings.
- All transactions are processed by Apple or Google—not by Keplerians.
Refunds
- iOS purchases: contact Apple Support.
- Android purchases: contact us with your receipt and transaction ID.
Quick Safety Checklist
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Talk openly with your child about their gaming habits.
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Encourage safe behaviour online and report issues when needed.
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Ensure their username does not reveal personal information.
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Talk openly with your child about their gaming habits.
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Manage in-app purchase settings on the device.
Reporting Issues
If you or your child encounter inappropriate behaviour:
- Open the chat
- Select the message
- Tap Report
Reports are anonymous and reviewed by our moderation team.
You can also contact us via email for additional support.
Unauthorized Charges
If you notice purchases you didn’t make, your Apple or Google account may be compromised. Contact their support immediately, and reach out to us if needed.
How to Contact Us
You can reach our support team directly from the game or through the contact information provided on our website.
